Roadmap to the “new normal”
Perhaps you wanted to attract a new market or offer a new service. The direction and structure of your business may need to change.
Follow our 9-Step Roadmap to create a plan for the “New Normal”.
Follow the progress of other countries and your industry.Follow government guidelines to decide when is the right time to re-introduce the “new normal”.
What do our target audience expect of us?
Does our message need to change?
What makes us different now?
How do our processes flex to accommodate new customer needs?
Does our existing process model fit the new world?
Do we need to train the team?
Which technology will our clients also benefit from?
Are we well prepared for the future?
Online, offline, Chatbot, virtual meetings and e-commerce.
Inward and outward communication.
Implement training needs.
The ability to adapt to a changing environment is fundamental to sustainable and profitable growth.