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The Inbound Social – An Interview With Mitchell Smith

Chris Dickins
Tuesday June 30, 2020

Introducing The Inbound Social, the new podcast series produced and hosted by Socially Grown. Our first episode focuses on the challenges facing the business community as the world emerges from lockdown measures. 

The Inbound Social is the practical, no-nonsense podcast, sharing the latest inbound and digital marketing advice to get you closer to your business goals. Together with marketing experts, we discuss the definition of attracting, engaging and delighting customers in today’s industry. 

"Understand your customers and what their needs are. You need to be willing to adapt."

Our first guest, Mitchell Smith is Executive Director of Diagnostic Management Services, specialising in professional business support. As an experienced business coach and entrepreneur, Mitchell shares his insight into the changes and challenges that are affecting both small businesses and large corporations.

In our conversation we also discuss:

  • Are we ever going to “return to normal?”
  • Has the public perception of big business changed?
  • Home working: Is it here to stay?
  • What assurances do customers need now businesses are reopening?
  • What positive lessons can we learn from our experience this year?

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